HubSpot
Salesforce
Close
Attio
ApolloPipedrive
ZohoPick up, qualify, and route every inbound call automatically.
The same engine behind the TwinsAI dialer now answers the calls coming in. It catches overflow and after-hours, figures out who is calling and why, and either handles the request or hands it to a human, all logged to your CRM.
Every inbound gets answered, even off hours.
Point your overflow and after-hours calls at TwinsAI and it picks up in seconds, every time. No voicemail, no hold music, no lead going cold because the team was busy or asleep.
- +Answers overflow instantly
- +Covers nights and weekends
- +No missed inbound leads
Qualify on the call, then transfer to a human.
TwinsAI answers product questions, runs your qualification, and decides what happens next. A hot, qualified lead is warm-transferred to the right rep with the full context; everyone else gets handled or scheduled.
- +Runs your ICP questions
- +Seamless warm transfer
- +Hot leads reach a rep live
Knows who's calling, and logs the whole thing.
Every inbound is matched to your CRM and enriched from outside sources, so the assistant (and your rep) knows who is on the line before hello. The call, transcript, and outcome write back automatically.
- +CRM and external lookup
- +Auto-logged to the record
- +Books the demo for you
Pick up every inbound and run a real conversation.
TwinsAI answers inbound calls in seconds and holds a natural, two-way conversation. It answers questions about your product, understands what the caller needs, and runs your qualification, so overflow and after-hours calls turn into qualified pipeline instead of voicemails.
Match every caller to your CRM, and enrich the rest.
Before the assistant says a word, it looks up the number in your CRM and enriches from external sources, so it knows the company, the contact, and the history. The conversation is personalized from the first second, and so is the handoff when a rep picks up.
Hand off to the right rep, warm, with the whole story.
When a human is the right move, TwinsAI transfers in under 400 milliseconds to the right rep and briefs them with who is calling, why, and what was already covered. The prospect never repeats themselves, and the rep is never caught cold.
Book the demo and finish the busywork automatically.
If the caller wants a demo, TwinsAI books it straight into the right rep's calendar on the call. Then it writes the call, transcript, and outcome back to your CRM and fires the post-call workflow, the recap email, the task, the follow-up, before the next call comes in.
Everything voicemail and an answering service can't do.
Voicemail loses the lead and a traditional answering service just takes a message. TwinsAI answers like your best rep, qualifies the caller, books the meeting, and transfers the hot ones to a human, all in your CRM.
See how teams put inbound AI to work.
Go deeper on the inbound scenarios TwinsAI covers, from after-hours and overflow to qualifying inbound leads and booking demos on the call.
Questions about inbound.
What is an inbound AI assistant?
An inbound AI assistant answers your incoming calls automatically. TwinsAI picks up in seconds, looks up who is calling in your CRM, answers product questions, qualifies the lead, books a demo, and warm-transfers hot callers to the right rep, then logs everything back to your CRM.
When does the AI hand off to a human?
Whenever a human is the right move. When a caller is qualified or asks for a person, TwinsAI transfers in under 400 milliseconds to the right rep and briefs them on who is calling and what was already covered, so the prospect never has to repeat themselves.
Does it know who is calling?
Yes. Before answering, TwinsAI matches the inbound number against your CRM and enriches it from external sources, so it knows the company, the contact, and the history. That context personalizes the conversation and is passed to the rep on transfer.
Can it handle overflow and after-hours calls?
Those are the most common use cases. Point your overflow and after-hours calls at TwinsAI and it answers every one, so leads do not go cold because the team was busy or it was outside business hours.
Can it book meetings?
Yes. When a caller wants a demo, TwinsAI books it straight into the right rep's calendar on the call, sends the recap, and creates the follow-up task, all written back to your CRM automatically.
Which CRMs does it work with?
TwinsAI works natively with HubSpot, Salesforce, Close, Apollo, Pipedrive, and more. It looks up callers, logs the activity, and attaches the transcript and recording to the right record, with no Zapier and no copy-paste.
Is it the same product as the TwinsAI dialer?
Yes. Inbound runs on the same engine as the outbound dialer, live coaching, transcripts, post-call workflows, and CRM logging. If you already use TwinsAI for outbound, inbound is the same platform pointed at the calls coming in.
Never miss another inbound call.
Book a 30-minute demo and we will set up TwinsAI on your inbound line, point it at your CRM, and answer a few live calls together so you can hear the warm transfer for yourself.