TwinsAI
Glossary

AI SDR

An AI SDR is software that automates the work of a sales development representative, such as researching prospects, sending outreach, and qualifying leads. Voice AI SDRs go further by placing calls and holding live conversations with an AI voice agent.

A sales development rep's job is to find, contact, and qualify prospects before handing them to an account executive. An AI SDR automates parts or all of that motion: some focus on email and LinkedIn sequencing, while voice-capable ones use an AI voice agent to run outbound calls, qualify on the line, and book meetings. TwinsAI's AI SDR works calls 24/7 and warm-transfers a human when a conversation is ready to advance, pairing live calling with tools like the AI notetaker and AI sequence builder.

Frequently asked

Will an AI SDR replace human sales reps?

Most teams use an AI SDR to handle high-volume, repetitive work like first-touch calls, qualification, and after-hours coverage, then warm-transfer promising conversations to human reps. The goal is to free human reps for the conversations where they add the most value, not to remove them.

What can an AI SDR actually do on a call?

A voice AI SDR can dial prospects, get past gatekeepers and phone trees, deliver an opener, answer common questions, qualify against your criteria, and book a meeting, transferring to a human when the deal warrants a live rep.

Related terms
AI voice agentAI dialerSales cadenceSpeed to lead

TwinsAI is an AI voice agent that runs outbound sales calls end to end: it dials, qualifies, and books meetings, then warm-transfers a human when it matters.

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